Sep
18
2009
| Still Having Download Problems? |
| Friday, 18 September 2009 | |
In the recent weeks more and more people downloading from places mostly outside the US have been mentioning (some have also been complaining :) problems with their downloaded files not being complete or looping after all kinds of times within the hour.The server has been really hit hard in the recent weeks. It seems more people are hearing about the show and I'm right now serving roughly 2,2 TB of data in form of 50.000 downloads a month only to podcast subscribers and another est. 30.000 direct downloads from this site. In order to maintain the server resources necessary I am right now paying an average of us$160,- / month out of my own pocket. If this makes you feel bad in any way :) or you want to show your appreciation for the show, please find out how to donate to deepershades.net. I did change something in the settings today and am hoping it improves the problems a little bit but in case it doesn't, I would like you to comment on this post describing your particular situation, so I can figure out what else could be wrong. Here is the information I need from you. Type of error (error message or interrupted download or?): How long did the download take before it was done or interrupted?: What is the size of the downloaded file?: What is the length in minutes and seconds of the audio in your mp3 player?: What is your connection to the internet (for example Dial-Up, DSL, Cable)?: Date and Time of the download?: From what country did you attempt to download?: If you do try to download again, please make sure you empty your browser cache, close out of the browser and restart before attempting to download again. Otherwise the incomplete download will stop at the exact time! next post: Website Redesign! What Would You Like to See? previous post: Free Summer Sampler from Stompy |
Discuss (15 posts)
| thabisoshai |
Still Having Download Problems?
Sep 19 2009 08:49:13 This thread discusses the Content article: Still Having Download Problems?
morning/good day/good evening time difference is crazy, the download problems that we are experiencing in SA is mostly the show downloading up to 20 min and the size of the download does not exceed 20meg.... connecting through cable on DSL on line speeds of between 512k and 4m. PS: some of us in SA are unable to donate or buy DSoH merchandise...Cards this is side are not "PayPal Friendly" Is there some other way of donating?? LOVE & PEACE |
#6928 |
| nixx |
Re:Still Having Download Problems?
Sep 20 2009 19:41:58 Ey Lars!
To keep up the good stuff it might be an idea to have some sort of monthly subscription without benefits Let's say in packages of $1,$2,$3,$4 or $5 a month orso. If many people take these small subscription you'll soon have your monthly fees covered! Subscriptions are ideal for lazy ppl (like me) that enjoy the shows every week in 1 click but are too lazy to keep donating manually Just a thought. As for the downloads, they are solid now! I use firefox and before it seemed as if they were downloaded completely but were between 58-64mb in size. No error messages or such.. just 'finished downloading file' (but not the total size of 68.6mb) cheers, Nixx |
#6939 |
| LarsLB |
Re:Still Having Download Problems?
Sep 20 2009 19:48:03 cool ..
could you give me an example on when you downloaded the show .. I can't do much with general information like you've given me .. I need as many details from as many people as possible and also need to know if the problem is still going on at the moment after I changed some settings on the server. re: paypal paypal accepts any major credit card. Mastercard, Visa, American Express and Discover Card so I am not sure what you mean they are not "PayPal friendly"? Could you elaborate on that, please thank you, Lars |
#6940 |
| thabisoshai |
Re:Still Having Download Problems?
Sep 20 2009 19:54:45 Grand idea..any strategy of incorporating dat LB?
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#6941 |
| LarsLB |
Re:Still Having Download Problems?
Sep 20 2009 19:57:51 Great idea on the monthly subscription but it would still have to go through Paypal though
re: download problem.. it looks like a timed out connection. Could you tell me a bit more (Ideally answer some of the questions in the original post to allow me to analyze the problem better, please?) |
#6942 |
| nixx |
Re:Still Having Download Problems?
Sep 20 2009 20:15:13 mmh.. i have no experience with setting up a (montly) subscription via Paypal
but did find something about it on their site: here and here And if ppl do care about a something in return for a subscription you can always use the ego-boost-payment. At some sites they put stars behind your username to show your donations. like this here As for the download problems... there is nothing more to tell But I just re-downloaded the last 4 shows (both hours) and they were fine.. So whatever you did.. it seems to have worked |
#6943 |
| thabisoshai |
Re:Still Having Download Problems?
Sep 20 2009 21:41:21 Problems solved on our side when using GoogleChrome FireFox and Opera,but still intermitent when using IE..me and my buddies don't reali use Credit cards,rather debit cards! PS i dig your dance moves on show #308 stream..
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#6946 |
| Dj Paikt |
Re:Still Having Download Problems?
Sep 21 2009 20:32:20 all excellent!!! Download speed too fast download-100%
Country-Estonia |
#6959 |
| rawd |
Re:Still Having Download Problems?
Sep 24 2009 20:59:24 Hey Lars, I'd have no problem donating just don't use Paypal. They are a bunch of shysters
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#6991 |
| LarsLB |
Re:Still Having Download Problems?
Sep 24 2009 21:40:20 well.. there's checks or money orders or cash
http://www.deepershades.net/donate-to-deepershades.net.html
I've been looking for other systems than paypal but haven't found anything that accepts donations.. any suggestions? |
#6994 |
| number3 |
Re:Still Having Download Problems?
Sep 25 2009 14:35:03 Hey Lars,
In regards to the high bandwidth issues. You may want to cut back on the video streaming of your sessions. Streaming video can strain the through put for some people. On the podcast pages the video starts right away so it may be the situation where people are letting the video run while downloading and doing other stuff all at the same time. The video streaming is a cool idea however you may want to look into an alternate means of streaming your videos. One popular example is youtube, but I'm sure there are others out there. But at the very least you can off load that potential bandwidth hog to another site. There may be some other applets or embedded media that may be causing people some problem while downloading. Just through out some ideas. |
#7002 |
| nixx |
Re:Still Having Download Problems?
Sep 25 2009 17:04:51 even if the stream is coming from another server it might still be good to prevent it from auto playing..
as it doesn't mix very well with my winamp playing the dsoh mixes when i'm browsing My guess is more people forget the video stream will start automatically and wonder why there is bad mixing going on when browsing the dsoh website |
#7004 |
| rawd |
Re:Still Having Download Problems?
Sep 25 2009 18:11:30 I wish I could recommend a good EFT type of system.. but just from past experience, Paypal is a huge pain in the ascot... hidden fees everywhere... I also forgot to update the expiration date on a credit card of mine, that was linked to Paypal... they give you a window to update the info.. If you happen to miss the email reminder, they BAN YOUR CARD FOR LIFE.
They are a complete joke |
#7006 |
| LarsLB |
Re:Still Having Download Problems?
Sep 25 2009 18:27:51 regarding video and bandwidth..
none of the video streaming is hosted on my server, so the only true thing could be ppl with slow connections having it play in the background while trying to download he show... I've turned off autoplay for that matter. rawd.. re: paypal.. I've been using them very very successfully for over 4 years now for all kinds of transactions and haven' had any problems whatsoever. You might find their fee model on the recipients side questionable but as you mentioned yourself, there are no alternatives for donations at the moment! And just to make it clear, there are NO costs or fees involved for anyone who wants to donate but the amount you decide to donate! lb. |
#7007 |
| M8art |
Re:Still Having Download Problems?
Oct 17 2009 04:51:03 Hi Lars
here is my experiment to download the guest mix 311 1, no error ,download was absolute fine 2. download took 5 min./ no interruption 3. 68,7 MB 4. 1:00 5. DSL 6. Friday Oct. 16. / 9:22pm 7. USA /California Well, I just had NO PROBLEM AT ALL for the download! Thank you sooooo much ! M8art |
#7255 |
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